My wife, Lydia and I, are delighted to have you come stay with us. We are a small Management Company, that is committed to bring value added family vacations that are second to none. We have been doing this for 25 years and are committed to provide our guests with five-star service and a very unique, one-of-a-kind vacation experience. Come give us a try, you won’t be disappointed!
At Two Palms Villa, we provide exceptional personal care rarely found in hospitality. While we can't prevent every problem, we promise immediate action when issues arise.
Our dedicated team goes beyond typical rental management—from emergency hospital visits to late-night necessities. Our stellar reviews reflect why guests return year after year.
We're located in Gulf County's "Forgotten Coast" in Florida's Panhandle, featuring America's top-ranked white sand beaches. With strict three-story building limits, we maintain a low-density paradise with minimal traffic and abundant water activities—Old Florida at its best!
For more area information, visit Visitgulf.com or contact us with any questions about accommodations, services, or the region.
We primarily are a weekly rental company. Most of our rentals go from Saturday to Saturday. We do rent monthly on a case-per-case basis during December, January, and February. We try to be flexible so there is no harm in asking for less than a week.
Two Palms is at 7052 County Highway C-30-A, Port St. Joe, Fl. 32456
GPS Co-Ordinates for Two Palms: = 29°41’06.11″ N 85°17’21.37″ W
Phone #= 850-229-7852- Free Long Distance
$500 deposit to secure the rental, which is deducted from total. You can pay direct to us by check, use PayPal, Venmo or Book thru Homeway.
The balance is due 30 days before your check-in date. We will send you a Contract and Rental Agreement that is to be signed and returned. A $500 REFUNDABLE security deposit is due upon arrival. Typically a personal check is given to manager (Jim). We do not cash or deposit check and either Jim gives you the check back or rips it up once house and premises are checked out and found in satisfactory condition. There is a $300 Cleaning, Linens and Towel service fee. 12% tax in Gulf County. $100 per pet, fee.
There is a 10-day GRACE period where you can cancel and receive 100% of monies received less the $100 processing fee. This is ONLY in the case where you book 6 months in advance. If you book less than 6 months before arrival and cancel, we will retain your $500 deposit as a down payment for another visit some time in the future. LESS a $100 Processing Fee. We will make every effort to re-rent the week you canceled, and if we do so, we will refund your deposit, LESS a $100 processing fee. If it is within the last 30 days before arrival, and you have paid in full, if we can re-rent the house, we will refund all your monies, less $100 processing fee. All efforts will be made to re-rent your reservation, and if necessary, we will discount that week in order to attract last-minute renters, we will coordinate this discounting with you to make sure it is satisfactory to you.
If we CAN NOT RENT YOUR WEEK, and WE HAVE TRIED TO DISCOUNT THE WEEK, WE WILL RETAIN YOUR PAYMENTS and apply those funds to another week sometime in the future.
The whole story about a Hurricane is whether there is a MANDATORY EVACUATION. If that happens, you HAVE to leave and you will be given a refund for those EVACUATION days. So, if a Hurricane comes on a Monday and the Evacuation is announced on Monday, you will be given a credit for Tuesday thru Saturday. Now, just because the forecast has bad weather on the horizon, and may even be predicting a hurricane, that is not the same as an EVACUATION. And if you cancel your trip, you will not eligible for any refund. As with all cancellations, we will keep your deposit, and apply it to a future trip. If you have paid in full, we do everything we can to re-rent your week. If we can, which is usually the case, we will give you a full refund, LESS A $100 HANDLING CHARGE, for that service.
Sometimes, from a marketing standpoint, we will need to discount the week you reserved, in order to move that week. We will work with you and communicate to get your permission to discount that week. Rest assured, Jim and I, are constantly monitoring the weather conditions in the area, whether it is a storm or potential tropical storm/hurricane, we are focused on our guests’ safety! Two Palms Villa has hurricane shutters and has withstood hurricanes in the past.
We typically VOID and just rip up the security deposit check and text you a photo of the destroyed check or give it back. We never deposit or cash Security deposit to begin with.
Our check in time is 5 PM EST, our checkout time is 10 AM EST. We pride ourselves on the cleanliness of the houses. Especially in the busy season, summer, we need time to make sure the house is in good repair and impeccably clean. Occasionally we will have folks leave the house in poor condition, and it requires more personnel and time to get it into good shape. We would rather take the time and do the cleanup job correct then rush through the process and have someone come in to a dirty house. We have a short window between when people leave Saturday morning and arrive Saturday afternoon .We ask people to call the manager, early Saturday morning and check in. During this time we will have a better idea about the condition of the house and the potential of getting in earlier than the posted 5:00 EST check in time. We believe in under selling rather, then over-promising, in regards to checking in. The majority of times the people want to check in a little bit early we’ve been able to accommodate them. But we must allow ourselves the 5 o’clock check-in particularly, if there’s been some damage done to the house that requires repair.
Can we check out later than 10:00 AM EST?
Late checkout is very difficult because we need the time to prepare the house for the guests coming later that day .We are very firm about checkout time and will be aggressively motivated to make sure that happens. If necessary we will fine you, charge you for tardiness and deduct from your Refundable Security Deposit. Your Co-operation is greatly appreciated!
We have no problem with folks dropping off gear and going for a walk on the beach, or hanging out at the pool at Three Palms. Sometimes folks drop stuff off and then go do a big shopping in town. Both houses have a refrigerator on the ground floor, so if you have perishables that need to be stored, you could put stuff in the extra refrigerator before your check in. The huge concern for us is that we have permanent housekeepers who worked tirelessly to maintain the beauty and condition of the home. It is not fair to them to have people standing and pacing and watching over them as they go about their cleaning process. That will not make them go faster or get folks in earlier .Feel free to drop your stuff off and if you need to use the washroom please check with managers and use their house for washroom services. She lives minutes away. We appreciate your empathy for the situation.
Yes, we allow pets, dogs. $100 Pet Fee per dog. Cats are on a case by case basis. Please make sure you clean up their messes. Walk the perimeter please for poop they may have left.
Two Palms Villa is directly on the Gulf of Mexico, off a 50-foot boardwalk.
